Poste Gare

The newly constructed building opposite the city's main railway station impresses with its brightness and easily accessible cash boxes. The few desks and furniture in the room allow barrier-free access to the many cash boxes The flat surface is ideal for wheelchair users. In addition to the well-equipped counter room, the customer has the opportunity to help himself at the ATM and carry out banking transactions in complete discretion.
The ATM is equipped in such a way that visually impaired citizens can carry out their banking transactions autonomously thanks to technical assistance


38,place de la Gare
L-1616 Luxembourg
8002 8004
Spoken languages:
Interior view of the post office space located in front of the trainstation

Fact sheet

Name Value
Date certification 08.03.2023
Staff was trained no
Info in digital form no
Info using large letters yes
Info available in braille no
Target group: limited mobility yes
Target group: wheelchair yes
Target group: visually impaired yes
Target group: visually disabled yes
Target group: hearing impaired yes
Target group: hearing disabled yes
Target group: learning difficulty yes
Emergency plan yes
Reduction no
Interior view of the post office space located in front of the trainstation
Name Value
Name english post office space located in front of the trainstation
GPS coordinates 49.5992149,6.1313538
Name Value
Name english Poste Gare
Text english In addition to the parking garage in the immediate vicinity, there is an underground parking lot for visitors in the basement of the building.
Public no
Customer parking yes
Covered yes
Illuminated yes
Number (all) 50
Number (parking disabled) 1
Length (cm) 400
Width (cm) 350
Distance entry (m) 10
Way underground yes
Way covered yes
Way illuminated yes
Way direction of light down
Ticket system no
Staff support no
Bell yes
Intercom yes
Bell/Intercom height (cm) 110
Name Value
Name english Poste Gare
Text english Access to the building is at ground level to the sidewalk. The large revolving door allows easy passage, that may be modified in its function by the PMR pressing the bell and requesting the required assistance, which is provided by a security guard.
Main entrance yes
Name Value
Name english Poste Gare
Text english The elevators are reserved for visitors to the eighth floor. The color matches in front of and in the elevator can cause confusion for fellow citizens with visual impairments.
Mirror yes
Length (cm) 200
Interface with contrast yes
Interface with reflief yes
Interface with braille no
Acoustic Notes yes
Seating-accommodation no
Lift Lift
Sufficient space before yes
Sufficient space behind yes
Space before length (cm) 300
Space before width (cm) 500
Space behind length (cm) 300
Space behind width (cm) 300
Name Value
Name english Poste Gare
Text english A customer with a disability should contact the security officer who will ensure that he will be served preferentially.
Counter highest point (cm) 110
Counter for specific needs no
Sufficient space before yes
Space before length (cm) 500
Space before width (cm) 200
Free way to counter yes
Way width (cm) 500
Ticket service yes
Open counter yes
Opening hours Mo-Fr 07hrs00 - 19hrs00
Opening hours Sa 08hrs00 - 19hs00
Letter box yes
Name Value
Name english Poste Gare
Intern no
Type of toilette Toilet for persons reduced mobility
Floor number 8
Length (m) 3
Width (m) 2
Accessible yes
Wheelchair yes
WC space right (cm) 87
WC space left (cm) 115
WC space before (cm) 200
WC height (cm) 45
Handles right yes
Handles left yes
Handles removable yes
Handles height (cm) 90
Sink space right (cm) 11
Sink space left (cm) 20
Sink space before (cm) 100
Sink height (cm) 95
Mirror lowest point (cm) 100
Mirror turnable yes
Automatic light switch yes
Changing table no
Separated man/woman no
Free way to counter yes